Terms of service
Welcome to FidgetVella.site.
These Terms of Service govern your access to and use of our website, products, and related services.
By visiting our website, creating an order, or purchasing products from FidgetVella, you agree to these Terms of Service, subject to applicable law.
Please read these terms carefully before using our services.
1. General Information
FidgetVella is an online retail store established in 2022, offering squishy toys, sensory products, fidget accessories, and related merchandise.
Throughout these Terms of Service, the terms "we," "us," and "our" refer to FidgetVella.
The terms "you," "your," and "customer" refer to visitors, users, and purchasers accessing our website.
Our website is:
https://FidgetVella.site
2. Eligibility and Website Use
By using our website, you represent that you are legally capable of entering into a purchase agreement or are using the website with the consent and supervision of a parent or legal guardian.
You agree to use our website only for lawful purposes.
You must not:
Use our services for fraudulent or illegal activities.
Attempt unauthorized access to our website or systems.
Interfere with the website's operation or security.
Submit false or misleading order information.
Reproduce or exploit website content without appropriate authorization.
We reserve the right to restrict access or cancel transactions involving suspected fraud or unlawful activity, subject to applicable law.
3. Products and Descriptions
FidgetVella offers products including squishy toys, sensory accessories, and novelty fidget items.
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, and availability information.
However, minor variations in color or appearance may occur due to screen settings, manufacturing differences, and lighting conditions.
Product dimensions and materials are provided where available.
Customers should review the product description and any age or safety warnings before purchasing.
Our products are intended for recreational and sensory enjoyment. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
4. Pricing and Payment
Product prices are displayed on our website and may change without prior notice.
The applicable price for an order is the price displayed at checkout when the order is submitted.
Any applicable taxes, duties, or other charges will be disclosed where required by law.
Payment must be completed using an accepted payment method available at checkout.
We reserve the right to correct obvious pricing errors and, where necessary, cancel affected orders and issue a refund.
5. Order Acceptance
Submitting an order does not automatically guarantee acceptance.
Orders may be reviewed for payment authorization, product availability, shipping eligibility, and potential fraud.
An order may be canceled if:
Payment authorization fails.
The product becomes unavailable.
Shipping information is incomplete or invalid.
A significant pricing or listing error occurs.
The transaction is reasonably suspected to be fraudulent.
If payment has already been collected for a canceled order, we will issue an appropriate refund.
6. Shipping and Delivery
FidgetVella offers free worldwide shipping.
Our estimated delivery timeframe is 7–10 days.
Delivery estimates may be affected by carrier delays, customs procedures, severe weather, public holidays, or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information.
7. Returns and Refunds
We offer free returns and refunds for eligible purchases within 30 days of delivery.
All return requests are subject to our published Return & Refund Policy and applicable consumer protection laws.
Customers should contact support@FidgetVella.site before returning an item.
8. Product Safety and Responsible Use
Customers are responsible for reviewing product instructions, age recommendations, and safety information.
Fidget and squishy toys should be used appropriately and according to their intended purpose.
Products should not be placed in the mouth or ingested unless expressly designed and certified for such use.
Adult supervision may be necessary for children, particularly when products contain small or detachable components.
Discontinue use if a product becomes damaged or presents a safety concern.
9. Intellectual Property
Unless otherwise stated, the website's original branding, written content, design elements, and other proprietary materials are owned by FidgetVella or used with permission.
You may not reproduce, distribute, modify, or commercially exploit protected website materials without appropriate authorization.
Third-party trademarks and product names remain the property of their respective owners.
10. Third-Party Services
Our website may use third-party providers for payment processing, website hosting, shipping, analytics, and related operations.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for independent third-party websites or services outside our control, except as required by law.
11. Privacy and Personal Information
We collect and process personal information as necessary to operate our store, fulfill orders, provide customer support, and comply with legal obligations.
Our handling of personal information is further explained in our Privacy Policy.
By using our website, you acknowledge that relevant personal information may be processed in accordance with that policy and applicable law.
12. Disclaimer of Warranties
We aim to provide accurate information and reliable services.
However, except for guarantees and warranties that cannot legally be excluded, our website and services are provided subject to availability and applicable terms.
Nothing in these Terms excludes any statutory consumer guarantees or rights that apply to your purchase.
13. Limitation of Liability
To the maximum extent permitted by applicable law, FidgetVella will not be responsible for indirect or consequential losses arising from website use where such liability may lawfully be excluded.
Nothing in these Terms limits liability for fraud, intentional misconduct, personal injury caused by negligence where exclusion is prohibited, or other liability that cannot legally be excluded.
14. Changes to These Terms
We may update these Terms of Service to reflect changes in our business, services, legal obligations, or website operations.
Updated terms will be published on this page with a revised effective date.
Changes will not retroactively remove rights already established under an accepted purchase agreement.
15. Governing Law
These Terms are governed by the applicable laws of Washington State, United States, subject to mandatory consumer protection laws and other legal requirements that may apply in the customer's jurisdiction.
Nothing in these Terms limits rights that cannot be waived under applicable law.
16. Contact Information
If you have questions regarding these Terms of Service, please contact:
FidgetVella
Website: https://FidgetVella.site
Email: support@FidgetVella.site
Phone: +1 (360) 893-6165
Business Address: 24315 177th St E, Orting, WA, USA