Contact information
Welcome to FidgetVella.
We believe that accessible customer support and clear communication are essential parts of a trustworthy online shopping experience.
This page provides our official contact details and explains how customers can reach us regarding purchases, products, shipping, returns, and other store-related inquiries.
1. Official Store Information
Business / Store Name: FidgetVella
Website: https://FidgetVella.site
Established: 2022
Business Address: 24315 177th St E, Orting, WA, USA
Customer Support Email: support@FidgetVella.site
Customer Support Phone: +1 (360) 893-6165
These contact details are provided for legitimate customer service and business-related communications.
2. Customer Service Assistance
Our customer support team can assist with a variety of inquiries, including:
Product Information
Questions about our squishy toys, sensory products, fidget accessories, materials, sizes, and product features.
Order Status
Assistance with order confirmations, payment-related questions, and order updates.
Shipping Information
Questions about our free worldwide shipping service, estimated 7–10 day delivery timeframe, and shipment tracking.
Returns and Refunds
Guidance regarding our free 30-day return policy, refund eligibility, and return procedures.
General Feedback
Comments, suggestions, and feedback about your shopping experience.
3. Contacting Us by Email
For most inquiries, we recommend contacting us by email:
support@FidgetVella.site
To help us review your request efficiently, please provide:
Your full name.
Your order number, if applicable.
The email address used when placing the order.
A clear description of your question or concern.
Relevant photographs or supporting information, when necessary.
Please do not include passwords, full payment card numbers, or other unnecessary sensitive information.
4. Contacting Us by Phone
Customers may also contact us at:
+1 (360) 893-6165
If your inquiry requires order verification, additional documentation, or a written record, our team may recommend continuing the conversation by email.
5. Business Address
Our listed business contact address is:
FidgetVella
24315 177th St E
Orting, WA, USA
This address is provided for business identification and correspondence.
It should not be used as a merchandise return destination unless our customer support team specifically confirms the appropriate return instructions.
6. Returns and Refund Support
Customers requesting a return or refund should contact our support team within 30 days of receiving their order.
We offer free return shipping for eligible returns.
Our team will provide instructions for the applicable return process.
Please refer to our Return & Refund Policy for full details.
7. Shipping Assistance
FidgetVella offers free worldwide shipping, with an estimated delivery timeframe of 7–10 days.
If you experience an unexpected delivery delay, missing package, or tracking issue, please contact us with your order number.
We will review the available shipment information and help determine the appropriate next steps.
8. Privacy and Communication
We respect the privacy of our customers.
Information submitted through our contact channels is used to respond to inquiries, provide support, manage orders, and meet applicable legal obligations.
Additional details regarding personal information are provided in our Privacy Policy.
9. Our Customer Service Commitment
At FidgetVella, we aim to provide professional, respectful, and helpful communication.
We strive to resolve customer concerns fairly and provide clear information about our products and policies.
We value customer feedback and use it to improve our services and shopping experience.
10. Official Contact Summary
FidgetVella – Small Squeezes, Big Smiles.
Website: https://FidgetVella.site
Email: support@FidgetVella.site
Phone: +1 (360) 893-6165
Address: 24315 177th St E, Orting, WA, USA
Thank you for choosing FidgetVella. We appreciate the opportunity to assist you.